Acquisition and CRM Specialist

When working at iZettle, you can expect interesting challenges, as well as a great team.

Title: Acquisition and CRM Specialist

Area: Marketing | Location: Sao Paulo - Brazil

We are hiring an Acquisition and CRM Specialist to work directly with the Head of Marketing in Brazil. This person will be responsible for making sure that each campaign is set up and executed in the optimal way based on previous learnings combined with campaign objectives.

Build our brand on social and beyond

This person will work together with the teams at the headquarter to develop marketing automation in Brazil to drive an amazing customer experience, increase conversions establishing more engagement from actual customers and reduce churn.

This position requires the candidate to act as both a strategist as well as a hands-on executer. You should possess a deep understanding of Pardot and Marketing Cloud, including but not limited to, lead management, cross channel marketing, digital marketing, email marketing, and reporting and analytics.

This is a key role within the cross functional business, where leadership, ownership, accountability, creativity and passion is demanded.


·      Understand the needs and objectives of stakeholders and translate these into effective campaign strategies/setups. And develop effective creative briefs for campaigns.

·      Brainstorm new and creative growth strategies.

·      Optimize the customer journey to increase conversion rates, ensure customer engagement and reduce churn.

·      Develop nurture streams designed to measure and increase results.

·      Measure and report performance of all Pardot and Marketing Cloud marketing campaigns and assess against goals (ROI and KPIs).


 The skills you need to succeed

-        Solid experience in creating and reporting multi-channel campaigns

-        Solid experience in creating data selections and segmenting audiences

-        Knowledge of HTML/CSS, is desirable

-        Solid experience in creating customer journeys for all the life cycle

-        Solid experience in developing strategic segmentation

-        Business vision and analytical skills

-        Easily collaborate with global, and cross functional teams

-        Able to work autonomously, and be a problem solver

-        Able to change direction and work on multiple projects across a wide range of topics/businesses

-        Experience using email marketing or automation software – Ideally Pardot and Marketing Cloud

Small minds never helped small businesses

It takes originality and an open mind to start a small business.  That’s why small minds have no place in ours. At iZettle, we celebrate the individuality of the people we work with, valuing the impact that diverse experiences, backgrounds, perspectives and ideas can have on our culture and the products we build. We’re proud to be an equal opportunities employer, a place where everyone can benefit from equal access to professional development and bring their whole personality to work.

We’re iZettle

iZettle is on a mission to help small businesses succeed in a world of giants. Founded in Stockholm in 2010, we revolutionised mobile payments with the world’s first mini chip card reader and software for mobile devices. Today iZettle’s commerce platform for small businesses in Europe and Latin America provides tools to get paid, sell smarter and grow your business. We’re more than 600 employees of 45 different nationalities operating in 12 countries, and we’re recruiting the best and brightest from around the world to help us grow further.

Bring your talent to our attention

Go on, hit apply and say hello!  

Please send your CV and cover letter in English



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